We challenge you to find another computer consulting firm in the NW metro Houston area that would dare to make these promises:

1. We will respond within 60 minutes – Guaranteed. When you call us with a computer problem, we guarantee that your phone call will be answered by a human being who’ll connect you to an experienced technician or will schedule a service call within 60 minutes or less. If we fail to respond within that time frame, the work is free.
2. Lightning-fast repairs. You should not have to wait around all day unable to work while your computer is repaired. We understand how important your computer network is to you so we offer remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up before your problem can be diagnosed. If we can’t fix it remotely, we’ll dispatch a technician the same day or according to YOUR schedule. Not only does this benefit you, it benefits the environment – the less we drive, the greener our service.
3. No “Geek speak.” You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
4. 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
5. No unpleasant or unexpected surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in completing the work without damage to your data, your network, or your time. If there are risks, they will be explained in full, and your authorization and agreement will be obtained before the work begins. You can also choose to have your data backed up before we start any work on your machine.
6. All projects completed on time and on budget – Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with unforeseen, unexpected, and expensive charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical.
7. Accurate billing – Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for. And, if you’re a company that likes to keep the budget balanced, we offer support plans that enable you to anticipate most IT costs.